Check our ordering options below & what they mean to you, related to dispatch times & delivery.
SHIPS2GETHER | COLLECTIVE | ON DEMAND | PRE-ORDER | REQUEST
Items will fall under the following ordering options – take a quick read to get yourself up to speed & in the know.
▸ SHIPS TOGETHER ITEMS
We group products that can be sent together as SHIPS2GETHER delivery groups – items within the same group ship together for one delivery charge.
For full details on which products ship together, visit our SHIPS2GETHER – How It Works page.
▸ COLLECTIVE ITEMS
Items that are part of Coralee's Collective are specifically curated by us for health, eco, ethical, and community criteria.
They are sent directly to you from the Artisan, Manufacturer, or Supplier, under their own terms & conditions for delivery & returns. If you need to instigate a return, please drop a message into our Need Help inbox and we will assist you.
A note on delivery costs: each Collective supplier fulfils their own products independently, which means that a mixed order from more than one supplier will incur a separate delivery charge per supplier. To keep your costs down, we recommend browsing by supplier collection – items from the same supplier will ship together in one delivery.
The product will show live stock availability from the supplier's own inventory.
Working directly with our Collective reduces wait times for you, cuts packaging waste for the planet, and supports bespoke artisans and courageous makers to get on with doing what they do best.
▸ ON DEMAND ITEMS
Much like print-on-demand, we order only what is wanted – please allow a little extra time for delivery on these items. Drop us a message in the chat inbox if you'd like more details; copy and paste the item title and we will get back to you as soon as possible.
These are always NEW items | We order once you do | More choice for you | Less industry waste.
Also used for Print-on-Demand: BOOK items, EcoART items, and certain ARTISAN MADE items.
▸ PRE-ORDER ITEMS
Usually related to Books & Published Items, or Box Advent Calendars – for when a publisher or manufacturer is giving a lead-in time ahead of a new product release date.
We can take an Advanced Pre-Order from you and will let you know the expected delivery times as soon as we have them.
If the eventual release price is less than your payment, we will refund the difference.
The following is not a purchase order type – but it is just as welcome.
▸ REQUESTED ITEMS
Can't see what you're looking for? Head to our Product Request Form and let us know the brand or product details.
We'll do our best to find your item and get back to you with availability and a price. If you like what you hear, we'll set it up for you to order in one of the ways above.